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IT service levels offered at the summit.
1 Introduction¶
The following is the list of the different service levels that IT can provide at the Summit.
Each service level details the resource requirements and the expected time required to deliver the service. The time includes the startup and verification of IT, but it does not include the verification of the service by the end user.
2 Service Levels¶
2.1 Level 0¶
Verification of fibers state prior to the startup process.
| Summit: | 1 FTE |
|---|---|
| Base: | 0 FTE |
| Time: | 3 hours |
| Activity | Location | IPAM Link |
|---|---|---|
| Visual inspection | ||
| Fiber checks |
2.2 Level 1¶
Minimal connection at the summit with link to the base. Wired and Wireless are available.
Requires verification of the AURA DWDM at Caseta Pachon with NOIRLab
| Summit: | 2 FTE |
|---|---|
| Base: | 1 FTE |
| Time: | 6 hours |
| Device | Location | IPAM Link |
|---|---|---|
| Core Switches | Rack A3 | https://ls.st/vgm |
| Distribution Switches | Rack A3 | https://ls.st/uof |
| Wireless Lan Controller | Rack A4 | https://ipam.ls.lsst.org/dcim/devices/45/ |
| Access Switches | Rack A3 | https://ls.st/l3l |
| DWDM | Rack A7 | https://ipam.ls.lsst.org/dcim/devices/14/ |
| Core Cluster | Rack A1 | https://ls.st/bya |
| DNS | https://ls.st/g9w | |
| DHCP | https://ls.st/oxg |
2.3 Level 2¶
Level 1 + Monitoring and building cameras
| Summit: | 1 FTE |
|---|---|
| Base: | 0 FTE |
| Time: | 6 hours |
| Device | Location | IPAM Link |
|---|---|---|
| APIC 1 | Rack A4 | https://ipam.ls.lsst.org/dcim/devices/48/ |
| Spine 1 | Rack A3 | https://ipam.ls.lsst.org/dcim/devices/41/ |
| Spine 2 | Rack A4 | https://ipam.ls.lsst.org/dcim/devices/52/ |
| Leaf 01 | Rack A1 | https://ipam.ls.lsst.org/dcim/devices/29/ |
| Leaf 03 | Rack A5 | https://ipam.ls.lsst.org/dcim/devices/10/ |
| APIC 2 | Rack A4 | https://ipam.ls.lsst.org/dcim/devices/49 |
| APIC 3 | Rack A4 | https://ipam.ls.lsst.org/dcim/devices/50 |
| Border Leaf 09 | Rack A7 | https://ipam.ls.lsst.org/dcim/devices/11/ |
| Border Leaf 10 | Rack A7 | https://ipam.ls.lsst.org/dcim/devices/12/ |
| Remaining Leafs | Several | https://ls.st/pq1 |
| HVAC Server | Rack B2 | https://ipam.ls.lsst.org/dcim/devices/75/ |
| 3rd Floor Switch Camera | ||
| 5th Floor Switch Camera |
2.4 Level 3¶
Level 2 + Main Computing
Requires 1 extra FTE from Software group to verify the software.
| Summit: | 1 FTE |
|---|---|
| Base: | 1 FTE |
| Time: | 4 hours |
| Device | Location | IPAM Link |
|---|---|---|
| Amor cluster | Rack B1 | https://ls.st/4od |
| Andes cluster | Rack A1 | https://ls.st/w60 |
| Azar cluster | Rack A6 | https://ls.st/dah |
2.5 Level 4¶
Level 3 + calibration hill
| Summit: | 2 FTE |
|---|---|
| Base: | 1 FTE |
| Time: | 3 hours |
| Device | Location | IPAM Link |
|---|---|---|
| Weather, Dimm and All-Sky Cab. | ||
| Main Generator Cabinet |
2.6 Level 5¶
Level 4 + Building
Requires reset of ip phones.
| Summit: | 2 FTE |
|---|---|
| Base: | 1 FTE |
| Time: | 6+ hours |
| Device | Location | IPAM Link |
|---|---|---|
| 1st Floor (incl. GeoVictoria) | ||
| 3rd Floor (incl. M2, Hex-Rot,etc) | ||
| 5th Floor | ||
| Upper Levels Wifi |
2.7 Level 6¶
Level 5 + Auxtel
Requires reset of ip phones in Auxtel.
| Summit: | 2 FTE |
|---|---|
| Base: | 1 FTE |
| Time: | 2 hours |
| Device | Location | IPAM Link |
|---|---|---|
| Auxtel Rack |
2.8 Level 7¶
Level 6 + Telephony and Video Conference.
Requires reset of all IP phones.
| Summit: | 1 FTE |
|---|---|
| Base: | 0 FTE |
| Time: | 3 hours |
| Device | Location | IPAM Link |
|---|---|---|
| Cisco BE6K | Rack A4 | https://ipam.ls.lsst.org/dcim/devices/44/ |
| Video Conference | Conf. Room |
2.9 Level 8¶
Level 7 + all the rest
| Summit: | 2 FTE |
|---|---|
| Base: | 0 FTE |
| Time: | 4 hours |
| Device | Location | IPAM Link |
|---|---|---|
| Summit Villa | ||
| Contractors Network | ||
| Casino | ||
| Any other |
3 Appendix¶
3.1 Acronyms¶
| Term | Description |
|---|---|
| APIC | Application Policy Infrastructure Controller |
| DWDM | Dense Wavelength Division Multiplexing |
| DNS | Domain Name System |
| DHCP | Dynamic Host Configuration Protocol |
| FTE | Full Time Employee |
| HVAC | Heating, ventilation, and air conditioning |
| IP | Internet Protocol |
| IPAM | IP Address Management |